Archive for the ‘family businesss’ Category

I Need “A Round Toit”

April 19, 2011

It is amazing how many times I have said I will get around to it. I remember as a child my mother had a wooden nickel that actually said “A Round Toit” on the face. Boy, do I wish I had one of those now. It has been months since I got around to writing my blog. The only excuse I have is life got in my way……my daughter had a bilateral mastectomy (I will blog about that one of these days or should I say when I get a round to it!) After my daughter was feeling better-other family members were ill and needed my assistance so that took away the time I would spend blogging. Life seems to be getting back on track. So I will try to blog a couple of times a month. To those of you who actually emailed, asking where I have been, Thank you! I am back and in the next week or 2, I will sit down and compile some of the silly things my daughter thought of while she was preparing for and recovering from this major surgery, I may even write about our puppy Scally and her brother Charlie and then a little something about family business, furs and consignment shops.

Until I write again: Happy Spring

Susie

Wishing All A Warm Holiday Season

December 18, 2010

I came across this photo and article on CBS news. It is asking our opinion of the appropriateness the family photo on the Truedeau Family Holiday card. Needless to say I love the photo and the warmth of family love it shares. Here is the link to the article along with wishes for a warm furfilled holiday to all.

Fur: Is it acceptable to wear? – Point of View.

How to choose a consignment shop

June 1, 2010

Are you thinking about bringing clothes you no longer wear to a consignment shop? What should you do first?
First, you should go out shopping at the consignment shops you are considering bringing your items to. Do you like the atmosphere? Do they provide good customer service?
Does it look like a boutique or a rummage sale? Are the items they have for sale things that you would wear? If they are styles and brands that you would purchase, chances are shoppers would purchase your items.

Next, you should ask about the consignment policy and procedures. Do you need an appointment? What is the split? When are you paid? How long is the consignment period? What happens to the items that don’t sell? Are you able to pick them up? Do they get donated and if so, who gets the donation receipt?

Once you find a consignment shop that meets your needs, go home and clean your closets. Be sure that the items you bring in are cleaned and pressed. You wouldn’t want to buy dirty clothes and neither would other shoppers. I strongly suggest that you sort your clothing by season. Most consignment shops are seasonal; they do not take summer items in November nor winter items in June.

When you bring your items in, be sure that the items are going to be accepted for sale. Confirm the date that you would need to pick up any unsold items. Then tell all your friends that you found a great place to shop. Remember: the more people that go into the store, the more sales will be made – so spread the word! When you get the check for your sold items, you will be glad that you told your friends. Perhaps you can even find a new outfit at the same consignment shop.

Check Your Pockets Before Storing Your Fur

April 16, 2010

In my life, Spring means fur storage time and the beginning of my favorite game. Some people think Spring is Baseball season in my life the best game of Spring is What is the most interesting thing we will find in a pocket today? We take in about 50 coats a day for storage and cleaning and the 1st thing we do is hang them up and check the pockets.

There are 3 categories of things we find in pockets. The usual , the unusual and the embarrassing.

The usual consists of dirty Kleenex, small amounts of money, candy, empty plastic bags and rosary beads.

The unusual diamond earings, $700 dollars, a very old apple, a pacifier.

Then there is the embarrassing this year so far I have reached my hand in to find a plastic bag that was full of what the customer cleaned up after her dog, the little blue pill that is guaranteed to improve your sex life and the funniest was when a new husband brought in his brides coat and I reached in the pocket not knowing what I was pulling out. I just pulled out very skimpy red panties and handed them to him. I think his face was redder than the panties!

I write this suggesting you check your pockets carefully before taking your furs in for storage and cleaning.

New Beginnings

April 6, 2010

Spring is in the air and it is time for new beginnings! My garden is starting to bud and the daffodils are blooming. I haven’t had much time to write lately because of another new beginning….my husband and I decided to get a new puppy. She is a cute Bichon Frise – 11 weeks old – we named her Scallywag but we are calling her Scally. Our 10-year-old Bichon, Charley, is happy to have her after a little adjustment time. Spring is a good time to think about a new beginning for you furs. It is time to clean and store the coats and get any repairs done so they are ready for next fall. If you are tired of the current style it is the time to give your fur a new beginning. Turn your coat in to a nifty bomber jacket or your older jacket in to a stylish vest. There we have it- a quick bit on new beginnings so I could post a picture of Scally for all to see.

Great Customer Service Should Be Part of Any Good Business

November 18, 2009

I pride myself at providing great customer service. And, I get so aggravated when I don’t receive good service. Today was an example of one of the frequent acts of poor service that can easily be avoided.

I was in line at a local bakery behind two other people. The phone rang about four times. Each time the clerk answered the phone and helped the on-line customer while leaving the customer she was waiting on. I walked out at the fourth interruption as the first person in line had still not been helped.

At our store, Hinsdale Furriers, the policy is clear. Try not to answer the phone while helping someone else. If you do, tell the caller there are people ahead of them and ask if they can hold. Or take their phone number and ask to call them back. We also have voice mail saying we are busy with a customer and will phone you back as soon as possible.

The bakery lost a sure sale, while the fruit store down the street gained a sale. I suppose we all enjoyed healthier treats at our staff meeting.