Archive for March, 2010

How your fur is cleaned

March 5, 2010

It was about 3 week ago when I first began corresponding with a gentleman named Tom via email.  He had purchased a jacket on Ebay and it needed some minor repairs and cleaning. Tom was in San Francisco and couldn’t find anyone to do the work in that area. I referred him to some furriers not too far away. However he decided to send the jacket to us.  He sent it in a post office priority box- I have no idea how it fit in that box. When I opened the box his jacket jumped out like the snakes in one of those trick cans. I sent an email letting him know his jacket had arrived safely and that I would be sending it back in a much larger box.

I sent the jacket back to him this week and here is what I found in my email today!

Hi Susie, BEAUTIFUL!!!! Just Beautiful……..:) It looks and smells so good. And so soft!!!! WOW! what a difference. Now I understand why it is so important to have them cleaned a looked after. What ever you used to get out that dirty wet dog smell…. worked…. Now its to pretty to wear! LOL Thanks again I see the charge went thru. Very good and Thanks for that great big box. I gonna store my Toyota in it……. Bye for now Tom LOL>>>>>

Here are some photos of our cleaning process:

First we check over the coat for areas that need special attention.

Next we spot clean the lining.

Then we put the coat into the cleaning machine with the cleaning compound.

After the tumbling process, the coat gets checked again for repairs and minor repairs are performed.

Finally the coat gets brushed out and the lining is steamed before it goes into the vaults for storage.


I am always preaching the importance of cleaning your fur.  In his note you can hear it from a customer. It makes a difference. The end of winter is around the corner- It will once again be time to store and clean your furs. Your fur will look better and last longer with proper care. Remember our vaults are temperature and humidity controlled. So make sure where ever you decide to send your furs for summer camp they are comfortable and well taken care of.

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